What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
people who are not fun and hate everything fun
Andras Lenart is an un-fun fascist
See andras, fascist..
1.
"Ludickerous" is a combination of the words ludicrous and ridiculous, and should be used when both of those words would be app..
