What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
Period in a persons life where he/she does his/her noblest deeds in life. Used especially in World War I and II, where thousands of sold..
1.
When you're owning a noob and the tables sudden change and you get owned instead (not neccesarry in a game, could be in chat)
Damn..
