What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
from french: what a surprise
"looks like we're going to exams next week"
"quelle surprise"
See french, surpr..
1.
(1)reference to Elvis who reportedly died on the toilet in a sequin jump suit.
(2) TO be dead "on it" SEE: "ON IT"..
