What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
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its like the game you would play as a kid: wheelbarrow races. when the guy stands upright and the girl would be the wheelbarrow but with..
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1) Whenever things get rough beyond all reasonable standards. An expression of an inability to make any headway against the fundamenta..
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The act of moaning for absolutely no reason.
Dude1:*moans*
Dude2:Quit Andy Bruce-ing!... Fag.
See moaning, moan, fag, gay, andy, andr..
