What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
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A large white 16-seater van that carries the Amish on excursions to Wal-mart.
Jebidiah rode the Yoder Toter into town so that he could ..
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A lame ass nigga, always Frontin like he a "G", Like a little kid wit a juice box, wont grow up, always playing kiddie games,
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