What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
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Someone who hangs around you like a bad smell, following you everywhere you go without encouragement, copying whatever it is you do in t..
1.
(n) 1) A term used to describe your penis with hopes of enticing a female to taste it.
2) The most idiotic term used to describe a ..
