What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
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n. a substance or process that draws one closer to the god within
The peyote medicine is entheogenic when used traditionally...
1.
A noise you can make to blow your own trumpet. Especially when no one else is going to do it. Either, no one will give you praise when y..
