What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A wonderful phrase used by the lovley sisters of Delta Phi Epsilon (Epsilon Mu chapter). Its exaclty what it sounds like prudes.
Kennyd..
1.
usually said right after an offensive term or just a naughty work
Originated from primary school when the hard kids say a bad word and ..
1.
Real potheads dont put on the spliff just cuz dinner is served
ergo: eat n smoke
Last x-mas we did some serious eat n smoke at turkey ..
