Helpdesk Fishing

What is Helpdesk Fishing?

1.

Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...

Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.

See cast, fish, helpdesk, line
68

Random Words:

Jimmyjack
1. A Baseball Term For A Three Run Homer Frank Thomas just hit a Jimmyjack to give the Blue Jays a 3 to 1 lead over the Red Sox. See home..
Read more
Antfucker
1. Someone who is obsessed with little details; a perfectionist. Myra Ellen is such an antfucker; she made us re-record the track until sh..
Read more
Dead-ox
1. dead·ox - {ded-oks} -adjective 1. complete in accuracy, exactly right, or absolutely pertinent. 2. the end of stupidity and/or clumsi..
Read more

Best StartPage for your browser.

All you need for a faster workflow in one place.



Get it for Free