What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
Stems from football position, "Linebacker." Lineblacker is a black linebacker whose talents resemble that of the ideal black ..
1.
After sexual intercourse, the man excretes fecal matter into his hand, spreads it across his knuckles, and punches the girl in the face...
