What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A disagreable, but descriptive term for the city of Mandeville, Louisiana. Used because alot of the citizens here dont live in the real ..
1.
when something is achieved with mimimal effort, whereby something dispatched or acomplished with ease.
(commonly used in basketball)
F..
