What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
Dutch.
Sealand slang for Kanker Ziekie.
Yu wait dat die shait zanker kiekie ayes.
See zanker..
1.
One who, upon wiping their arse, then proceeds to sniff the soiled toilet paper to discern the odor/nature of what they have produced.
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