What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A traditional dish going back to the first roots of the Mexinesepeople of North America. Infuses the greases of common mexican corn wit..
1.
A person who takes a bite out of crime or is the master of crime. The master of crime-a-monies.
You're such a crime dawg Mash!
Se..
