What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
1. adj. describing one when another describes one to have qualities that resemble that of a gentleman.
2. adj. the word that is used ..
1.
if the person wants something they simply cant handle. you tell them there not ready.
Punter: Yeah ive just started riding bikes and i ..
1.
a term used in a game where the person thinks he is defending his own name
Vagina... vagina TROY.. ah crap!
2.
Hey you stupid fucker!..
