What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A term used for a Cockchafer in Suffolk England UK
See Marc..
1.
another expression that means about the same thing a bull shit.
What? Triguns not on tonite? Man, thats bull cocky!..
