What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A desire to learn more about a person, or a thing, or a way of life.
My intellectual curiosity is on fire
See uncle, wedgie, thong, bl..
1.
the combination of ballsweat and excess fecal matter which gathers in the grundle.
"In some countries grundle sludge is considered..
