What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
The affection nudging of someone with their nose.
Ani gave Jonny a nose nudge on the cheek.
See nudge, nose, affectionate, affection..
1.
When your boss is ignorant and grants you a holiday on Thursday without the following day off. Shortest and most unproductive day ever.
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