What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A statement showing that all that has been spoken, was spoken, and nothing else is too be said.
Guy #1:Man I love the smell of roses!!
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1.
Noun: To be pathetic
You have just been patheticized.
See pathetic, idiot, not cool, your mom..
