What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
A combination of a baggerand a donutexcept in reference to a man instead of a woman.
"He is an underbagger - sleep with and never ..
1.
A Newly founded super group first founded in Mteasant but quickly moved throughout parts of Michigan. Known for there crazy drinking ha..
