What is Helpdesk Fishing?
1.
Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
Equal to zero.
"How many times did Kelly mention my name?" -Zack
"Zip. Zero. Zilch. Zippity do da!" -Screech..
1.
A really smart, cool, dude, who rules in office email smackdowns.
I tried to spam him but I got my ass handed to me! That guys a real ..
1.
an exclamation used since 2005 by schoolchildren in the lower manhatten area. derives from that sucks balls and shows extreme upsetness ..
