What is Helpdesk Fishing?
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Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
See
Random Words:
1.
1) Sometimes known as a tasty flapjack, or some sort of tasty treat.
2) Also, it is known as a vagina.
1) AHH mate. I had some tasty f..
1.
A term for the special undergarments Mormons wear under their regular clothes after their first temple endowment session. They are expe..
