P.e.b.k.a.c.

What is P.e.b.k.a.c.?

IT Helpdesk teminology/slang. The acronym stands for:

Problem exists between keyboard and chair

Definition being: The IT problem you are having exists between the chair you are sitting on and the keyboard you are using

Helpdesk Customer: I can't open my document

(Helpdesk operative checks the file and it opens fine)

Helpdesk Operative: Ahhh....I see now, this is caused by P.E.B.K.A.C.

See p.b.k.c, user error

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