Pebtac

What is Pebtac?

1.

Term used by system administrators and help desk technicians when an internal customer has a problem that no amount of technical/technological "fixing" will resolve. Stands for "Problem Exists Between Terminal and Chair"

IT Manager: The VP of Marketing needs help with his mouse again.

Help Desk: Well, we already replaced it with a newer model and updated the driver. This is obviously a case of PEBTAC.

See rtfm, fail, epic fail, pebkac, brap
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