Permahold

What is Permahold?

Permanent hold i.e.: While on the phone, being placed on hold for more than two Muzak songs or three replays of the company's advetising loops.

When I called Qwest (or Verizon, Sprint, the bank, the city, etc) they left me on permahold while he/she "researched my issue".

See hold, customer service

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