Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

Crantz

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1. emoticon for an evil mustachioed male or an angry french waiter #1: >:{D i drink your milkshake #2: le pupu de fromage heheheh!>..

Airey

1. A.k.a Mairey Freak Jerk Cock Mongler A 19 year old male that preys on the 14 year old girls at the beach, park, s..

All you need for a faster workflow in one place.

Resolve Rate Edit Meaning