Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

Muleplanker

1. Slang for someone who fucks mules. You, dear sir, are a muleplanker...

Noobisaur

1. A person who gets killed by a newb/noob. Oh, did you see what happened to that noobisaur. See Addison..

A Member Of The Family

1. in gay slang, a fellow homosexual. "his favorite color is fuscia? you can tell he's a member of the family..."..

All you need for a faster workflow in one place.

Resolve Rate Edit Meaning