Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

Leather Tramp

1. person who lives a nomadic existence, but contrary to rubber tramps, they walk and hitchhike their way across the country. Chris Mccand..

Gnarledelic

1. A combination of Gnarly and psychedelic, essentally an adjectiveto describe a really fucked up state Dude, that movie with the lava lam..

Zoya

1. A cool girl! Can I be zoya? 2. The cousin of the russian princess Anastasia The life of Anastasia's cousin Zoya was made into a..

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Resolve Rate Edit Meaning