Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

W.o.t.

1. Wide open throttle. Push your gas pedal to the floor or twist a grip fully too get W.O.T Push the gas pedal down to the floor so you ca..

Husbando

1. A term of endearment, usually from a female towards a male, signifying affection. Sometimes used to convey a desire for a more intimate ..

A Susan Boyle

1. n. an underdog; to pull a *, v. to do something miraculous; to wow or amaze a skeptical audience; to achieve success beyond initial be..

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Resolve Rate Edit Meaning