Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

Cyber Fornication

1. computer sex (IMing, Facebook chatting, MySpace messaging, etc.) Some curious teens have cyber fornication on their computers. See pho..

Dio Cane

1. This is a typical Italian expression of disappointment.In Veneto we have the most beautiful expression on disappointment:dio can,boia di..

Zeek Boy

1. A young male that acts like a total Geek Look over there at Woody. Whats he doing? He is such a Zeek Boy See zeek, geek, nerd, dork, f..

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Resolve Rate Edit Meaning