Resolve Rate

What is Resolve Rate?

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error

Turd Basket

1. A turd basket is a name given to someone who is full of crap or someone who you know is telling a big dirty lie. Can you belive that Jo..

Zoocus

1. A cross between a zoo and a circus. PetroChina's BCD project in Sumatra run by clowns. This place is an F'n zoocus. See zoo,..

W2ggw

1. Went to go get water. Used in Instant Messaging. (esp. AIM, MSN, Yahoo, IW) wtggw, so ill brb -or- wtggw.. and solving the h20 crisise!..

Resolve Rate Edit Meaning