Resolve Rate

What is Resolve Rate?


1.

The calculation in percentage of number of calls resolved at first point of contact.

DA's Resolve Rate is so low, ticket queries produce an "Integer Divide by Zero" error


0

Random Words:

1. A qrizly is a type of bear that is more cuddly than a regular bear. In the terms of the MMORPG "Ragnarok Online", a qrizly is..
1. A conservative libertarian who is cluster rep, SA VP, mock trial all-star, and politalk extraordinare who, above all else, has a super-h..
1. opposite of dumb fuck .. but this one sounds more funny!! invented by a brilliant guy i guess You fumb duck , you !! See dumb fuck, i..