What is Rewards Card?
1.
a credit-card sized piece of plastic that is inherently worthless. almost all companies in existence have these rewards cards. they are designed to build customer loyalty, but actually only build customer frustration.
employee: "do you have your rewards card?"
customer: "i don't have a rewards card."
employee: "let's get you signed up!"
customer: "what will it get me?"
employee: "it's a great program."
customer: "but what will it get me?"
employee: "um... it's a great program..."
customer: "i know, you said that. what will the rewards card get me?"
employee: "nothing, really, but my boss makes me ask..."
customer: "..."
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