What is Soft Needs?
1.
A soft need is not a physical need, it is a emotional need.
Different people have different soft needs, some soft needs are:
1. To feel informed
2. To feel appreciated
3. To feel needed
4. To feel important
5. To feel valued
6. To feel piece of mind
7. To feel pleasure
8. To feel supported
9. To feel listened to
10. To feel confident
Bob met Chris' hard need for the report by sending it to him. However, he met his soft needs to feel confident, to feel peace of mind, and to feel important by delivering the report on time and with an explanation of the contents.
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