Ziebart Paradox

What is Ziebart Paradox?


1.

Term originating in the UK used to refer to a paradox in the modern commercial services industry whereby providers can actually earn more money (at least in the short term) by underperforming at their joband providing a reduced level of service. The term is credited as being coinedby David Ziebart, prominent UKrecruitment consultant.

Examples of typical Ziebart Paradoxes in modern culture include:

A waiter who gets the order wrong but gains a larger tip when the restaurant offers the incorrectly ordered items on the house.

A badly trained or ignoranttaxi driver who gets caught in a well known traffic jam thus pocketing a greater fare for a potentially shorter journey.

See paradox, bad, service, contradiction


91

Random Words:

1. Canoeing with two paddles tied together like you are kayaking. Christian is a canacking master. He beat his whole family in a race sing..
1. an ammount of money that doesnt exist but is hillarious! u cud well get away with using a 9 euro note instead of a tenner in a club... h..
1. The not-quite-middle-aged brunette most famous for presenting Big Brother. Also did Dont Try This At Home, Garnier adverts and appearanc..