Ziebart Paradox

What is Ziebart Paradox?


1.

Term originating in the UK used to refer to a paradox in the modern commercial services industry whereby providers can actually earn more money (at least in the short term) by underperforming at their joband providing a reduced level of service. The term is credited as being coinedby David Ziebart, prominent UKrecruitment consultant.

Examples of typical Ziebart Paradoxes in modern culture include:

A waiter who gets the order wrong but gains a larger tip when the restaurant offers the incorrectly ordered items on the house.

A badly trained or ignoranttaxi driver who gets caught in a well known traffic jam thus pocketing a greater fare for a potentially shorter journey.

See paradox, bad, service, contradiction


64

Random Words:

1. Lactose intolerant is when someone can't eat dairy foods because of the lactose content. When someone who is lactose intolerant ea..
1. An internet phrase that was used wildly for about a month, and was almost never used again. 7. Use The W00FLES 0F D0om to slap your mom..
1. a method of smoking marijuana using an ice mold (saucepan, or dutch oven work best) to chill a glass into which a blunt or joint is shot..