Ziebart Paradox

What is Ziebart Paradox?


1.

Term originating in the UK used to refer to a paradox in the modern commercial services industry whereby providers can actually earn more money (at least in the short term) by underperforming at their joband providing a reduced level of service. The term is credited as being coinedby David Ziebart, prominent UKrecruitment consultant.

Examples of typical Ziebart Paradoxes in modern culture include:

A waiter who gets the order wrong but gains a larger tip when the restaurant offers the incorrectly ordered items on the house.

A badly trained or ignoranttaxi driver who gets caught in a well known traffic jam thus pocketing a greater fare for a potentially shorter journey.

See paradox, bad, service, contradiction


57

Random Words:

1. Which One's The Heifer? Haha, look over there! W.O.T.H.? See animals, funny, crude, hilarious, cows 2. Which One's The Hei..
1. A follower of the hit cult phenomenon, Veronica Mars. I'm totally going to convert to VeronicaMartian, OTH sucks lately. See vero..
1. in World of Warcaft, a funny way for Horde players to annoy scare Alliance players. Because of the language mess-up system in WoW, if a..