Ziebart Paradox

What is Ziebart Paradox?


1.

Term originating in the UK used to refer to a paradox in the modern commercial services industry whereby providers can actually earn more money (at least in the short term) by underperforming at their joband providing a reduced level of service. The term is credited as being coinedby David Ziebart, prominent UKrecruitment consultant.

Examples of typical Ziebart Paradoxes in modern culture include:

A waiter who gets the order wrong but gains a larger tip when the restaurant offers the incorrectly ordered items on the house.

A badly trained or ignoranttaxi driver who gets caught in a well known traffic jam thus pocketing a greater fare for a potentially shorter journey.

See paradox, bad, service, contradiction


84

Random Words:

1. A word in the slangdefine that is lacking definition. This word was previously undefined. 2. See the example below. See the above de..
1. An event that has been overrun by people to the point that trying to participate becomes an exercise in futility. Dude 1: "Hey, wh..
1. A Mexican of short stature who is extremely perverted in nature. Sometimes they drive white econolines and sometimes wear pink braces to..