Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. BTLS is an Acronym for a very popular Sirius Satelite Radio jock named Bubba The Love Sponge. I was listening to stories of the cricket..
1. The end of the struggle. What you say when you're about to get slaughtered. (Combination of Omega the end and Ohm resistance) 1. &..
1. The thing that happens when a guy has a boner and thinks it's noticeable, but it's really not because his penis is too small a..