Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. Satisfyingly apt description of a certain breed of insensitive male sex partner, deriving from Vlad the Impaler, the infamous 15th centu..
1. he is a fucking RAPE ROBOT. Killhamster raped me in my sleep and laughed about it. See kh..
1. A term used on Craigslist to denote a posting in a discussion forum that was so vile, so nasty, so rude, so off-topic, or, simply, so fr..