Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. a popular term using in the 1800 for stuffing a fat pig, when one norms it they take home a fat girl and refuse to believe the chick is ..
1. A term used mainly for 6ft girls. origniated from the one Rachael Robinson "You ed whose that 2 bit hor on the drive" &quo..
1. A person that is a complete idiot when it comes to technology. Wayne is such a technoboob he thought he could pour batter in his cd-rom..