Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. A gift from God. A gift that allows you to see into someones life with out having a reference about them. First person "Yeah, he&a..
1. a label given to a dyke when that dyke sets up another dyke on a really hot date. So I totally had an amazingly hot date last night, an..
1. One who licks the wet spot, the goopy mess of male and female cum left on the sheets after a healthy round of fucking. Nobody had to sl..