Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. During a multiplayer session of a fpsor first person shooter like Halo or Goldeneye, a Ziegler is a score of negative one (-1). To achi..
1. 1. To move clumsily or blindly. 2. To make a usually serious mistake, usually in public. Synonyms include: blunder, boner, blooper, ..
1. An event or gathering restricted to invited participants Adj "an invitational tournament"..