Average Handle Time

What is Average Handle Time?


1.

One of a call center's metricsthat defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.

Rob's AHT was pretty high because he had to do The Big Nastya bunch of times this week.


47

Random Words:

1. Craque is a fictionalised frenchified faggified spelling of crack. "Get off le craque!"..
1. 1)The process in which you or another person grabs your johnson and raising you erect penis up and releasing it so as to smack them on t..
1. A nickname for the social networking site Facebook. A play on "fbook" which points out the popularity of the site and its user..