Dick Rice Edit Meaning

1. A small, incomplete thought, not ready for prime time. Like a frozen nugget that still needs considerable energy before its any good. ..

1. The calculation in percentage of number of calls resolved at first point of contact. DA's Resolve Rate is so low, ticket queries p..

1. A PSP made out of text. Person #1: Hey did you get a PSP yet? Person #2: Yeah, check it out! (+__::) Person #1: Awesome! See psp, te..